The call-back
How our call-backs work
You tell us what's going on, pick a time that suits, and a lending specialist rings you. Here's how that works — time zones, missed calls, urgent situations and all.
How a call-back works
How a business loan call-back works in Australia: what happens after you ask, who reads it, when we ring, what we'll cover and what it costs you (nothing).
Read more →Talk to a specialist
Want to talk to a business loan specialist? What a good specialist asks, what they can tell you on the first call, and how to make that conversation count.
Read more →Business lender phone number
Searching for a business loan phone number in Australia? Why Loan Hotline uses call-backs, how to check any lender who calls, and how to get rung.
Read more →Call times by state
How call-back windows work across Australian time zones and daylight saving in 2026–27, with worked examples for every state and tips on timing.
Read more →Missed a call-back
Missed a call from the lender you asked to ring you? What happens next, how to reconnect without starting over, and how to check an unknown number is genuine.
Read more →Urgent help
Need urgent business loan help? How to flag urgency, what to have ready so the first call counts, and the deadline-by-deadline steps to take while you wait.
Read more →Business finance hotline
What a business finance hotline should do for you: the questions one call can answer, what needs paperwork, and how the Loan Hotline call-back works.
Read more →Not sure where to start?
Build your call plan in under a minute
Pick your topic, amount, urgency, state and best time. The call-prep tool gives you a have-this-ready checklist and your call window in local time, then you can request the call-back.
Pick a time. We'll do the ringing.
Tell us what you need help with in about a minute. A real specialist calls in the window you choose — no credit check to ask, and your details aren't passed around.
No credit check to ask
One call, not twenty
A real specialist rings you