Before we ring you
Call prep by situation
Pick the situation that sounds like yours. Each page covers what the specialist will ask, what to have within reach and the questions worth asking back.
ATO debt
Calling about a business loan for ATO debt? The questions you'll be asked, the ATO figures and letters to have ready, and what to ask before you borrow.
Read more →Equipment or vehicle
Getting ready for a call about equipment or vehicle finance? The quote details, seller checks and questions that make the first conversation count.
Read more →Borrow against property
Preparing for a call about a property-secured business loan? The property, ownership and existing-mortgage details to have ready, and what you'll be asked.
Read more →Cash flow gap
Preparing for a call about a cash flow gap? How to size the gap, the week-by-week numbers to have ready, and the questions a specialist will ask you.
Read more →Refinance existing debt
Planning to refinance business debt? The debt list, payout figures and statements to have ready, the questions you'll be asked and how to compare the options.
Read more →Short-term / caveat loan
Preparing for a call about a caveat loan? The property, ownership, deadline and exit details to have ready, the questions you will get and what to ask.
Read more →Stock or inventory
Calling about funding a stock or inventory purchase? The supplier order, payment terms and sell-through numbers to have ready, and what you'll be asked.
Read more →Wages, PAYG or super
Calling about a wages, PAYG or super shortfall? What Payday Super changed from 1 July 2026, the payroll figures to have ready and what you'll be asked.
Read more →Buying a business
Preparing for a call about finance to buy a business? The sale details, seller financials and lease terms to have ready, and what a specialist will ask you.
Read more →Fit-out or renovation
Calling about finance for a shop fit-out or renovation? The builder quotes, lease details and payment schedule to have ready, and what you will be asked.
Read more →Newer business
Newer business looking for a loan? What lenders ask when there's little trading history, the details that fill the gap and how to prepare for the first call.
Read more →Past credit issues
Past defaults, judgments or ATO trouble? How to prepare for a business loan call with a credit history, what you'll be asked and how to explain it clearly.
Read more →Not sure where to start?
Build your call plan in under a minute
Pick your topic, amount, urgency, state and best time. The call-prep tool gives you a have-this-ready checklist and your call window in local time, then you can request the call-back.
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